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Food Service Team Lead

2 months ago

Swan River, Canada Dairy Queen Full time
Job Summary

We are seeking a highly motivated and experienced Food Service Supervisor to join our team at Dairy Queen. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our food meets the highest quality standards.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of food service staff, including food preparation, portioning, and presentation.
    • Train staff in job duties, sanitation, and safety procedures to ensure a safe and healthy work environment.
    • Develop and implement methods to meet work schedules and ensure efficient service delivery.
  • Quality Control and Customer Service
    • Ensure that food and service meet quality control standards, including presentation, taste, and temperature.
    • Address customer complaints or concerns in a professional and courteous manner.
  • Administrative and Record-Keeping
    • Maintain accurate records of stock, repairs, sales, and wastage to inform business decisions.
Requirements
  • Education and Experience
    • No degree, certificate, or diploma is required for this position.
  • Work Environment
    • Staff accommodation is available for this role.
    • The work environment is fast-paced, and the ability to work under pressure is essential.
  • Physical Demands
    • The role requires a combination of sitting, standing, and walking, with the ability to stand for extended periods.
  • Language and Work Schedule
    • The primary language of work is English.
    • The work schedule is 30-40 hours per week, with a permanent employment arrangement.