Senior Director, Digital Transformation

2 weeks ago

Waterloo, Ontario, Canada OpenText Full time
Join Our Team as a Senior Director, Digital Transformation

At OpenText, we're a global leader in information management, where innovation, creativity, and collaboration drive our corporate culture. As a member of our team, you'll have the opportunity to partner with top companies worldwide, tackle complex issues, and contribute to projects shaping the future of digital transformation.

In this role, you'll apply your strategic expertise to develop and execute a comprehensive global safety and security program, maximizing the value of centralized services while working cross-functionally with regional support teams. Effective leadership and management of a team, including performance oversight, development, and well-being, are essential.

This position will be based within travel distance of either our Waterloo, ON or Richmond Hill, ON office.

Key Responsibilities
  • Develop and execute a global strategy for physical security systems and technologies that aligns with OpenText's overall security goals.
  • Build, lead, and mentor a team of security technology professionals, ensuring high levels of engagement and performance.
  • Lead the design and integration of physical security technology, including access control, video surveillance, intrusion detection, perimeter security, and emergency response systems.
  • Oversee the Global Security Operations Center (GSOC), ensuring monitoring and response capabilities are consistently maintained and aligned with real-time global threats and incidents.
  • Oversee the global access control program, ensuring consistency and security across all offices.
  • Drive innovation by researching and implementing emerging technologies such as AI, IoT, and advanced analytics to enhance security capabilities.
  • Collaborate with cross-functional teams, including IT, cybersecurity, facilities, and legal, to ensure a unified approach to physical security systems.
  • Oversee the installation, configuration, and maintenance of security systems across global offices.
  • Lead global projects involving system upgrades, migrations, and new deployments.
  • Ensure all security technology is maintained in line with operational performance goals and regulatory requirements.
  • Lead vendor selection processes, develop SoWs, partner with Procurement on contract negotiations, and oversee performance metrics to ensure cost-effectiveness and system reliability.
  • Develop and oversee cost management process for physical security technology, including annual budget development and spend reconciliations.
  • Identify cost-saving opportunities while ensuring the quality and effectiveness of security systems.
  • Act as the primary point of contact for physical security systems technology within OpenText.
  • Work closely with regional security teams to ensure that GSOC operations provide consistent and reliable security oversight for all locations.
Requirements
  • A dynamic, highly motivated individual who can help develop and execute a solid strategy for a comprehensive global safety and security program.
  • Demonstrated knowledge of global physical security standards, regulations, and best practices.
  • Extensive experience with access control systems, video surveillance, intrusion detection, and other physical security technologies.
  • Proven ability to manage global programs and oversee large-scale technology deployments.
  • Strong project management skills, with a track record of delivering complex projects on time and within budget.
  • Proven experience in managing global, cross-functional teams in a large, complex organization.
  • Extensive experience working with external vendors, including contract negotiations, vendor performance management, and project delivery.
  • Flexible and open to change to improve the global security strategic framework.
  • Excellent relationship management skills.
  • 10+ years of experience in physical security systems, with at least 3 years in a management role.
  • Bachelor's degree/diploma/certificate in security management, risk, business, or related field, or equivalent related professional experience.

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