Shift Operations Manager

1 week ago


Oakville, Ontario, Canada Tim Hortons Full time
Job Overview

We are seeking a highly motivated Shift Operations Manager to join our team at Tim Hortons. This is an excellent opportunity for someone who is passionate about delivering exceptional customer service and leading a team to achieve operational excellence.

About Us

Tim Hortons is a Canadian multinational fast food restaurant chain serving coffee, doughnuts, and other quick-service items. As Canada's largest quick-service restaurant chain, we have 4,846 restaurants in 14 countries.

Salary

The estimated salary for this position is $60,000 - $80,000 per year, depending on experience.

Job Description

The Shift Operations Manager will be responsible for overseeing the daily operations of the restaurant, ensuring that all tasks are completed efficiently and effectively. Key responsibilities include:

  • Leading a team of employees to achieve operational excellence
  • Ensuring high-quality customer service
  • Managing inventory and supplies
  • Performing walk-throughs to ensure the restaurant is ready to open/close
  • Coordinating training and development programs for employees
Benefits

As a Shift Operations Manager at Tim Hortons, you can expect a range of benefits, including:

  • Competitive wages
  • On-the-job training
  • Incentive and recognition programs
  • Community involvement opportunities
  • Discounted food and drink while working
  • Health and dental benefits for qualifying employees
  • The ability to participate in the Team Tim Horton's Scholarship Program
Requirements

To be successful in this role, you will need:

  • Strong leadership and communication skills
  • Ability to work in a fast-paced environment
  • High school diploma or equivalent required; post-secondary education an asset
  • Previous experience in a management role, preferably in the food service industry


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