Retail Sales Team Member

4 weeks ago

London, Ontario, Canada New Balance Full time

New Balance is seeking a highly motivated Retail Sales Associate to join our team. As a Retail Sales Associate, you will play a vital role in ensuring the smooth operation of our retail stores and providing exceptional customer service.

Job Summary

We are looking for a sales associate who is passionate about delivering outstanding customer experiences and is knowledgeable about our products. The ideal candidate will have excellent communication skills, be able to work effectively in a team environment, and possess a strong commitment to providing exceptional customer service.

Key Responsibilities
  • Provide customer service using proper selling techniques, product knowledge, and the GUEST service model:
  • Correctly measure and fit customers with appropriate NB product
  • Inform customers about any promotions we have running
  • Keep the floor always looking its best – neat, organized, and well stocked
  • Make sure items are labeled and price marked properly
  • Protect our products by greeting customers, attaching/detaching security tags, monitoring floor merchandise, reporting shrinkage and security violations, etc.
  • Follow safety regulations, including proper lifting procedures and timely reporting of all accidents and near misses
Requirements
  • Must be 18 years of age or older.
  • Should be a people person
  • Past retail experience preferred, but not necessary
  • Strong customer service and verbal communication skills
  • Demonstrated ability to flourish in a team environment
  • Familiarity with cash register functions
  • Ability to quickly perform basic math
  • Willingness to work a flexible schedule that may include weekends and holidays
  • Ability to: lift 4 lbs. frequently; lift maximum 8 lbs. occasionally; kneel or squat frequently; move boxes of product up to 50 lbs (with assistance if necessary); stand for extended periods of time; climb ladders occasionally; climb and descend stairs frequently (depending on location)
Salary Information

The estimated salary range for this position is between $25,000 and $35,000 per year, depending on experience and location. This is a full-time position with opportunities for advancement within the company.

Benefits

New Balance offers a comprehensive benefits package, including health insurance, 401(k) matching, paid time off, and opportunities for professional development. We also offer a flexible work schedule, which allows associates to balance their work and personal life.

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