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Program Specialist, Portfolio Manager

2 months ago

Vancouver, British Columbia, Canada BC Housing Full time

Job Summary

The Program Specialist, Assigned Portfolio is a key role within BC Housing, responsible for overseeing the effective and consistent delivery of programs regionally and across the province. This position serves as the primary relationship manager for the assigned portfolio of programming, providing guidance and operational input on the development of new programs, assessing regional and provincial requirements, and recommending strategies to meet the needs of vulnerable individuals.

Key Responsibilities

  • Oversee the execution of program agreements and ensure compliance with BC Housing's policies and procedures.
  • Provide guidance and operational input on the development of new programs, including budgeting, contract management, and financial planning.
  • Assess regional and provincial requirements, identifying areas for improvement and recommending strategies to enhance program delivery.
  • Build and maintain relationships with stakeholders, including community organizations, government agencies, and other partners.
  • Develop and implement plans to address program gaps and areas for improvement, ensuring the successful operation of programs for vulnerable individuals.
  • Provide advice and assistance on financial budgeting and contract management practices, including the ability to assess budget and financial statements.
  • Summarize and explain complex program information and funding requirements to stakeholders.
  • Manage multiple issues and projects, coordinate with others, and keep senior management apprised of major issues and adapt to changing priorities.

Requirements

  • Bachelor's degree in business administration, social services, public administration, or another relevant field.
  • Extensive experience in senior-level positions within non-profit society management or delivery of social services and community-based programs.
  • Lived and/or significant experience working with indigenous groups in social housing sector.
  • Or an equivalent combination of education, training, and experience acceptable to the employer.
  • Considerable knowledge and understanding of the philosophies, principles, and practices associated with the delivery of government social and regulatory programs.
  • Considerable knowledge and understanding of non-profit society governance, management, and operations.
  • Sound knowledge of homelessness and the intersection of trauma, mental health, and substance use issues.
  • Sound knowledge and understanding of the risks associated with programs that serve vulnerable populations.
  • Proficient in the use of MS Office Applications (Excel, Word, PowerPoint, Outlook).
  • Strong written and oral communication skills.
  • Strong consultative and relationship-building skills.
  • Ability to learn and understand BC Housing's mandate, programs, and policies in delivering social housing and services to vulnerable populations.
  • Ability to negotiate budgets, contracts, mediate disputes, and resolve conflicts.
  • Ability to build successful partnerships, both externally and internally, and work together to deliver consistency in programs across the province.
  • Ability to travel on Commission business and work evenings and weekends as required.
  • Ability to arrange suitable transportation to various sites.
  • Criminal Record Check is required.