Digital Portfolio Management Program Lead
1 week ago
About the Role
The Program Manager, Digital Portfolio Management will play a key role in supporting the North America Digital Portfolio Management team. This individual will partner with cross-functional teams to deliver work across our digital and ecommerce business.
Key Responsibilities
- Support the enablement of a governance model and programs to ensure oversight and standardization of initiatives across NA Digital.
- Develop, manage and coordinate maintenance of an annual calendar of key events, milestones and deadlines that span across all NA Digital teams.
- Partner closely with Technology Portfolio Management to manage, optimize, and continue to evolve our Quarterly Planning process and activities across 50+ scrum teams.
- Support the governance and coordination for intake and planning programs that span across NA Digital.
- Coordinate and prepare materials for senior leadership team to assess portfolio health, review risks, and make informed decisions to steer work across NA Digital.
- Partner closely with other functional portfolio leaders and technology stakeholders to enable consistent shared ways of working.
- Utilize industry best practices, techniques, and standards to elevate processes and tools in support of the team, the quality of the work, and the efficiency of how the team operates.
- Support and participate in a Community of Practice for all program management resources.
- Facilitate delivery of programs/projects that span multiple portfolios and/or include multiple cross-functional partners.
- Work with your Manager, to continuously assess, investigate and improve Portfolio Governance & Planning processes supporting the Digital and Ecommerce teams.
Requirements
- Minimum BA / BS degree from a four-year accredited university in business operations or related field
- Project Management Professional (PMP) certification preferred
- 5+ years of related experience in program management and change management, preferably in vertically integrated, global, retail environments
- Experience working with technical systems and/or technical teams and/or agile scrum seen as an asset
- Strong understanding of Product Management, Technology, Ecommerce, and Retail
- Excellent verbal and written communication skills
- Strong interpersonal and cross-functional relationship-building skills
- Ability to drive results independently and collaboratively as a team player
- Has a deep desire to learn and improve by seeking, accepting and acting on productive feedback
- Action-oriented, entrepreneurial, self-starter and results driven
- Comfortable with ambiguity and is resilience to change
- Passion for developing new ways of working with creativity and flexibility
Additional Notes
Authorization to work in Canada is required for this role.
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