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Business Development Manager
2 months ago
The Account Manager is a key position at the Ladders, responsible for overseeing the day-to-day operations and ensuring exceptional client satisfaction. This role involves maintaining a strong, positive working relationship between the airline and client, while exceeding expectations outlined in the contract.
Key Responsibilities:- Manage daily operations to meet client needs and expectations
- Develop and maintain strong relationships with clients and airline teams
- Monitor and report on key performance indicators to ensure contract compliance
- Collaborate with the Director, Charters and Business Development to drive business growth and improvement
Reporting Structure: The Account Manager reports directly to the Director, Charters and Business Development, ensuring seamless communication and alignment with business objectives.
