Site Reliability Engineer

4 weeks ago

Old Toronto, Ontario, Canada Emburse, Inc. Full time
Job Summary

We are seeking a highly skilled Site Reliability Engineer - Automation to join our team at Emburse, Inc. This individual will be responsible for ensuring the reliability, availability, and performance of our cloud-based systems.

Key Responsibilities
  • Develop and implement software fixes to integrate internal systems, ensuring code quality, testing, and distribution of code updates.
  • Monitor the health and stability of servers, identifying and executing preventative measures to minimize impact to the customer experience.
  • Employ deep troubleshooting skills to improve availability, performance, and security for CR and Emburse services, ensuring 24/7 availability and operational readiness.
  • Coding and automation of applications on cloud platforms, working with engineering leadership to build shared services that meet the requirements and needs of the platform and application teams.
  • Collaborate with Cloud Platform and Operations leaders to develop narratives, backlog grooming, epic planning, and overall sprint planning processes.
  • Ensure the platform holds a high degree of reliability, at least four 9s.
  • Define non-functional requirements as part of the product lifecycle to influence new designs, standards, and methods for scalable, highly available distributed systems.
  • Own technically intricate issues that cross between DevOps, databases, networking, code, infrastructure, and people, driving them to satisfactory completion.
  • Work closely with product stakeholders to align operational priorities and planning with the product and engineering roadmap.
  • Prepare and present engineering-related documents to key stakeholders.
  • Provide recommendations and feedback in review sessions and design reviews.
  • Mentor SRE I and II's, assisting in guiding more junior engineers in best practices.
  • Conduct and assist with investigation, testing, and deployment activities, identifying and mitigating risks in development activities.
Requirements
  • Bachelor's degree in Computer Science or a STEM field required.
  • Minimum of 7 years' experience in an engineering role required.
  • Deep understanding of infrastructure as code, scripting, self-healing, containers, and DevOps tooling highly desired.
  • Experience working with Ansible and Terraform tools highly desirable.
  • Excellent written and verbal communication skills in English.
  • Experience with the full lifecycle of SaaS implementations as well as infrastructure as code.
  • Excellent follow-up and project management skills.
  • Proven ability to create and maintain new tools.
  • Excellent troubleshooting skills.
  • Excellent technical skills; up to 70% of the job is hands-on in a distributed Linux environment.
  • Strong scripting skills; OOP is a plus.
  • Liaise between other teams to help prioritize and align priorities.
  • Experience working with an offshore team.

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