Product Owner

1 week ago

Waterloo, Ontario, Canada University of Waterloo Full time
Overview

The Registrar's Office (RO) plays a pivotal role in the student enrollment process, encompassing marketing, recruitment, admissions, scheduling, enrollment, examinations, student awards, financial aid, and convocation. As the Product Owner for systems within the Student Information System (SIS) portfolio, this role is responsible for strategically prioritizing work to achieve maximum business value and streamlining the execution of priorities.

Responsibilities
  1. Oversee the utilization, deployment, and development of teams to support continuous improvement and innovation through projects and initiatives within Student Information Systems.
  2. In collaboration with the Director, Manager Business Systems, and Solution Architects, aid in deployment and guide the systems project staff to ensure timely delivery of Student Information Systems critical activities and projects aligning to strategic goals.
  3. Mentor, coach, and develop team members to assure growth and development of those individuals specifically in the areas of prioritization, road-map planning, business analysis, new technology opportunities, and other new trends.
  4. Work with the Manager Business Systems to lead Business Systems Analysts to develop appropriately detailed specifications for the features so they are clearly understood for the project team.
  5. Lead project staff (including those from areas outside of the RO) to succeed in a more agile approach to systems work.
  6. Promote collaboration, team spirit, cohesiveness, motivation, and commitment to customer-focused service and continuous quality improvement.
Key Objectives
  1. Serve as the voice of the client, working with all stakeholders to analyze the system needs and align a product roadmap to strategic goals.
  2. Collaborate with stakeholders during visioning to help develop the Student Information Systems product roadmap with ongoing input from the Steering Committee, ensuring execution against the roadmap.
  3. Continuously develop and refine project and task backlog items that guide the project teams in implementation in collaboration with business owners and project teams.
  4. Solve product-related problems, make decisions, complete analysis to stay on track towards commitments.
  5. Possess a full understanding of the end-to-end user experiences including integrations and dependencies.
Requirements
  1. Undergraduate degree in Management Science, Business Administration, or related discipline. A suitable combination of education and systems experience in a post-secondary environment may be considered.
  2. Formal training in business analysis or project management (Agile preferred).
  3. Certified Scrum Product Owner or Certificate in Product Owner Analysis an asset.
  4. 5+ years' practical experience in project management, leadership in an Agile environment, and business analysis.
  5. 2+ years of experience in leading cross-functional continuous improvement initiatives or projects, with demonstrable positive outcomes.
  6. 5+ years of experience developing and managing a team of systems professionals.
  7. Experience with enterprise resource systems, agile methodologies, and product management.
Preferred Qualifications
  1. Experience in post-secondary education environment is an asset.
  2. Ability to translate strategy into well-thought-out roadmaps and tactical execution plans ensuring the best use of the resources and management of the deliverables.
  3. Strong, demonstrable, organizational and problem-solving skills combined with analytical and planning abilities.
  4. Strong, successful people-management skills that demonstrate flexibility and adaptability, and experience managing diverse teams.
  5. Expert in agile methodologies and in leading a large group through the change management of becoming more agile.
What We Offer

The University of Waterloo is committed to fostering a diverse and inclusive environment. We offer a comprehensive benefits package, competitive salary, and opportunities for professional growth and development.

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