Product Owner Commercial Insurance

21 hours ago

Waterloo, Ontario, Canada Definity Full time
Job Title: Product Owner, Commercial Insurance

Definity is seeking a highly skilled Product Owner to lead the design and delivery of the Business and Technology Roadmap for Commercial Insurance. As a key member of our team, you will be responsible for translating business objectives into actionable items to achieve company goals.

About the Role

The successful candidate will have a strong understanding of commercial property & casualty insurance and experience working in a fast-paced, project-driven environment. You will be responsible for articulating and prioritizing business requirements, specifying acceptance criteria, and identifying gaps and dependencies. Additionally, you will perform user acceptance testing and provide business sign-off for product releases.

Key Responsibilities
  • Work with leaders, stakeholders, and subject matter experts to define the long-term roadmap and comprehensively understand project objectives.
  • Articulate and prioritize business requirements, specify acceptance criteria, identify gaps, and address dependencies as they arise.
  • Perform user acceptance testing against predetermined acceptance criteria and provide business sign-off that the product meets Commercial Insurance needs.
  • Ensure relevant technical and business team members communicate regularly to bring high-value technical recommendations and solutions to the product delivery process.
  • Identify and escalate risks and issues as necessary, attend Steering Committee meetings, and communicate project status to stakeholders.
  • Document cost/benefit with committed and measurable business value.
  • Present user stories to stakeholders and confirm new functionality meets the requirements and acceptance criteria of the business.
  • Complete project documentation, coordinate with the Operational Excellence team to create communication and training strategies, and facilitate training sessions as required.
  • Analyze systems and workflows to improve efficiency and effectiveness.
  • Develop and maintain positive interdepartmental relationships while mentoring Associate Product Owners.
Requirements
  • University Degree or College Diploma.
  • 3+ years of relevant commercial property & casualty insurance experience.
  • Strategic thinker who demonstrates a complement of product, underwriting, and system knowledge in decision making.
  • Expert communicator, able to ensure buy-in from stakeholders and influence all major decisions and strategy through collaboration.
  • Strong knowledge of commercial Policy Administration Systems (Guidewire, Mainframe, etc.) and Microsoft applications (Excel, PowerPoint, etc.).
  • Experience using applications such as Share Point, Service Now, and Jira is an asset.
  • Self-motivated and consistently demonstrates an ability to take initiative on any issue.
  • Professional, friendly, and courteous in all interactions with customers and co-workers.
What We Offer
  • Hybrid work schedule for most roles.
  • Company share ownership program.
  • Pension and savings programs, with company-matched RRSP contributions.
  • Paid volunteer days and company matching on charitable donations.
  • Educational resources, tuition assistance, and paid time off to study for exams.
  • Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents.
  • Wellness and recognition programs.
  • Discounts on products and services.

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