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Customer Service Associate
2 months ago
Customer Service Representative Role
We are seeking a skilled professional to join our team as a Customer Service Representative. This role involves providing exceptional customer service, scheduling appointments, and identifying customer needs.
Key Responsibilities:
- Schedule appointments and identify customer needs
- Provide prompt, accurate, and friendly customer service
- Work with the agent to establish gaps in insurance coverages during client conversations
Requirements:
- Property & Casualty license
- Strong work ethic and good attendance record
- Excellent interpersonal and communication skills
- Ability to multi-task and make presentations to potential customers
This is an in-office work environment with a strong focus on customer satisfaction.
