Restaurant Operations Manager

4 weeks ago


Whistler, British Columbia, Canada The Royal Taste of India Full time
Restaurant Operations Manager Job Description

The Royal Taste of India is seeking a highly skilled Restaurant Operations Manager to join our team. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of staff to achieve our goals.

Key Responsibilities:
  • Evaluate Daily Operations: Monitor and evaluate the daily operations of the restaurant, identifying areas for improvement and implementing changes to increase efficiency and productivity.
  • Monitor Staff Performance: Supervise and monitor the performance of staff, providing feedback and coaching to ensure they meet our high standards.
  • Plan and Organize Daily Operations: Plan and organize daily operations, including menu planning, inventory management, and scheduling staff.
  • Supervise Staff: Supervise and lead a team of staff, ensuring they are working efficiently and effectively to meet our goals.
  • Balance Cash and Complete Balance Sheets: Balance cash and complete balance sheets, cash reports, and related forms to ensure accurate financial records.
  • Ensure Health and Safety Regulations: Ensure that health and safety regulations are followed, maintaining a clean and safe environment for customers and staff.
  • Address Customer Complaints: Address customer complaints and concerns in a professional and courteous manner, ensuring that customers receive excellent service.
  • Provide Customer Service: Provide exceptional customer service, ensuring that customers have a positive experience in our restaurant.

Requirements:

  • 1 year to less than 2 years of experience in a restaurant management role.
  • Permanent employment.
  • English language proficiency.
  • 35 to 40 hours per week.

About The Royal Taste of India:

We are a leading restaurant chain committed to providing exceptional customer service and high-quality food. We are looking for a talented and motivated Restaurant Operations Manager to join our team and help us achieve our goals.



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