Customer Support Specialist

4 weeks ago


Québec, Quebec, Canada beBee Professionals Full time
Customer Support Specialist

We are seeking a skilled Customer Support Specialist to provide technical assistance to customers, resolve issues, and deliver exceptional customer service. The ideal candidate will possess a degree in Computer Science or a related field and have experience in customer service and technical support. Knowledge of software development and programming languages is a plus. The successful candidate will be rewarded with a competitive salary and benefits package, including health insurance, vacation time, and a 401K plan.

Key Responsibilities:

Provide technical support to customers via phone, email, or chat

Troubleshoot and resolve customer issues in a timely and professional manner

Collaborate with internal teams to resolve complex customer issues

Develop and maintain knowledge of software development and programming languages

Requirements:

Bachelor's degree in Computer Science or a related field

2+ years of experience in customer service and technical support

Strong communication and problem-solving skills

Ability to work in a fast-paced environment

What We Offer:

Competitive salary and benefits package

Opportunities for professional growth and development

Collaborative and dynamic work environment

How to Apply:

Interested candidates should submit their resume and cover letter to be considered for this exciting opportunity.

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