Dynamic Banking Professional

6 days ago


Granby, Quebec, Canada Royal Bank of Canada> Full time

Company Overview:

The Royal Bank of Canada is a leading financial institution that strives to deliver exceptional customer experiences and drive business growth.

Salary: $60,000 - $80,000 per year, depending on experience

Job Description:

We are seeking a dynamic Banking Professional to join our team in Brossard. As an RBC Ambassador inside our branches, you will put clients first and find solutions to their individual needs.

Key Responsibilities:

  • Proactively engage with clients in the branch and deliver an outstanding service experience through completing transactions, and by identifying sales and referral opportunities
  • Focusing on education and demonstration, leverage technology to deliver a memorable client experience, drive solutions, and retain business
  • Contribute to team results by listening and spotting opportunities to offer additional advice, introduce clients to the capability of RBC partners, or personally fulfill client solutions
  • Proactively take ownership of resolving and preventing client banking problems
  • Cultivate and maintain relationships with partners to work as one RBC team
  • Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions

Required Skills and Qualifications:

  • Demonstrated passion for putting clients first, as well as success in hands-on, target-driven solutions environment
  • Drive and self-motivation, as well as excellent communication skills and emotional intelligence
  • Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)
  • Personal flexibility to work flexible hours
  • Eagerness to learn and determination to succeed
  • Bilingualism (English and French) required, as you will regularly serve our clients with English and French-speaking needs

Benefits:

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation
  • A world-class training program in financial services
  • Excellent career development and access to a variety of job opportunities across business and geographies
  • Leaders who support your development through coaching and managing opportunities
  • Work in a dynamic, collaborative, progressive, and high-performing team

Additional Job Details:

This part-time position requires 25 hours of work per week. We offer a supportive work environment and opportunities for professional growth and development.



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