Customer Experience Associate

3 weeks ago


Granby, Quebec, Canada TD Bank Full time

Job Summary:

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for providing exceptional customer service and support to our clients, ensuring that their needs are met and exceeded.

Key Responsibilities:

  • Provide personalized service to customers, responding to their inquiries and resolving issues in a timely and professional manner
  • Assist customers with a range of financial transactions, including deposits, withdrawals, and bill payments
  • Identify opportunities to promote products and services to customers, ensuring that they are aware of the full range of banking options available to them
  • Work collaboratively with colleagues to achieve business objectives and improve customer satisfaction

Requirements:

  • High school diploma and/or equivalent experience
  • 1+ years of relevant experience in a customer-facing role
  • Post-secondary or undergraduate degree in a related field (e.g. business, finance, marketing)

What We Offer:

As a Customer Experience Associate at TD Bank, you will have the opportunity to work in a dynamic and supportive environment, with a focus on customer satisfaction and employee development. We offer a competitive salary and benefits package, as well as opportunities for career growth and advancement.

How to Apply:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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