Hotel Receptionist with Guest Services Expertise
24 hours ago
Pinnacle International Hotels & Resort Inc. is currently seeking a skilled Hotel Receptionist to join our team.
About the RoleThis is a full-time position that involves working in a fast-paced hotel environment, providing exceptional guest services and ensuring seamless check-in and check-out processes.
The ideal candidate will have excellent communication skills, be able to multitask effectively, and possess a strong attention to detail.
Key Responsibilities- Guest Registration: Register arriving guests, assign rooms, and process group arrivals and departures.
- Front Desk Operations: Manage room reservations, handle guest inquiries, and provide information on hotel facilities and services.
- Clerical Duties: Perform tasks such as faxing, filing, photocopying, and maintaining an inventory of vacancies, reservations, and room assignments.
- Customer Service: Respond to guest requests, resolve issues, and ensure overall satisfaction.
To be successful in this role, you must have:
- A Secondary (High) School Graduation Certificate.
- No more than 6 months of work experience in a related field.
- Fluent English Language Skills for effective communication with guests.
- Availability to work 40 hours per week.
We offer a competitive salary range of $25,000 - $35,000 per annum, depending on your level of experience. Our comprehensive benefits package includes medical insurance, paid time off, and opportunities for professional growth and development.
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