Hotel Receptionist with Guest Services Expertise

24 hours ago


Whistler, British Columbia, Canada Pinnacle International Hotels & Resort Inc. Full time

Pinnacle International Hotels & Resort Inc. is currently seeking a skilled Hotel Receptionist to join our team.

About the Role

This is a full-time position that involves working in a fast-paced hotel environment, providing exceptional guest services and ensuring seamless check-in and check-out processes.

The ideal candidate will have excellent communication skills, be able to multitask effectively, and possess a strong attention to detail.

Key Responsibilities
  • Guest Registration: Register arriving guests, assign rooms, and process group arrivals and departures.
  • Front Desk Operations: Manage room reservations, handle guest inquiries, and provide information on hotel facilities and services.
  • Clerical Duties: Perform tasks such as faxing, filing, photocopying, and maintaining an inventory of vacancies, reservations, and room assignments.
  • Customer Service: Respond to guest requests, resolve issues, and ensure overall satisfaction.
Requirements

To be successful in this role, you must have:

  • A Secondary (High) School Graduation Certificate.
  • No more than 6 months of work experience in a related field.
  • Fluent English Language Skills for effective communication with guests.
  • Availability to work 40 hours per week.
What We Offer

We offer a competitive salary range of $25,000 - $35,000 per annum, depending on your level of experience. Our comprehensive benefits package includes medical insurance, paid time off, and opportunities for professional growth and development.


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