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Captain

1 month ago

Niagara Falls, Ontario, Canada Hornblower Cruises and Events Full time

About the Role:

The Captain will be responsible for operating Transport Canada inspected passenger vessels in the Niagara Gorge, ensuring the safety and security of the crew and passengers, and providing an enjoyable experience for all on board.

Key Responsibilities:

  • Operate the vessel with due regard for the Niagara City Cruises (NCC) Safety Management System (SMS) and ISO Respect Management System, the Vessel Security Plan, proper Standards of Watchkeeping, and good seamanship.
  • Work with crew members in all areas of Marine Transportation Safety, Security, Training, and efficient operation of the vessel.
  • Routinely inspect all areas of the vessel for unsafe conditions, assist in accident investigations and reports, and make safety announcements to ensure the safety and comfort of the crew and passengers.
  • Conduct training talks and emergency drills in accordance with Transport Canada regulations, the Safety Management System, the Respect Management System, and Vessel Security Plan, and conduct safety meetings in conformance with NCC policy.
  • Maintain vessel operations and maintenance logs, paying particular attention to proper recording of incidents and irregularities.
  • Ensure a clean workplace throughout the day, at the beginning and end of shifts.
  • Ensure the Mates are working safely and efficiently and provide regular feedback regarding Mate performance to the Manager, Marine Operations.
  • Ensure the Deckhands are working safely and efficiently and provide regular feedback regarding Deckhand performance to the Manager, Dock Operations.
  • Fulfill role of Crew with Engineering Responsibilities on board with all relevant knowledge and responsibilities.
  • Report non-conformities to the Designated Person (Manager, Marine Operations).
  • Ensure the safe operation of the vessel at all times using all available means.
  • Shall not operate a vessel unless it is staffed with a crew that is sufficient and competent for the safe operation of the vessel and ensure the vessel meets at a minimum the standards set out in the vessel's Safe Manning Document.
  • Shall not operate the vessel if any critical systems as laid out in the Safety Management System are not functioning or if in the Captain's professional evaluation conditions are unsafe for operation.
  • Ensure Safety Equipment listed on The Record of Safety Equipment is present and equipment is inspected to the standards laid out in the Canada Shipping Act.
  • Know, understand, and implement the Operational Procedures as laid out in the Safety Management System.
  • Know, understand, and implement the Emergency Procedures laid out in the Safety Management System.
  • Support Safety Services, Facilities, F&B, Guest Experience, and all other departments as required.
  • Role model safe working practices, good customer service, and professional behavior at all times.
  • Adhere to all health and safety regulations.
  • Work with a safety mindset by following all safety policies, procedures, and safety measures (PPE). Identify and bring forward risks, hazards, and opportunities on the job. Actively participate in health and safety in the workplace.
  • Maintain a neat, clean, and well-groomed appearance (refer to appearance standards in employee handbook).
  • Report to work on time and for all scheduled shifts.
  • Understand all Niagara City Cruises policies and procedures relating to the employee's role within the company.
  • Maintain any applicable licenses and certifications.
  • Complete any other duties as assigned.

Requirements and Qualifications:

  • Minimum Transport Canada Master 150 Gross Tonnage certificate.
  • Consideration will be given to candidates with a Master Limited over 60 Gross Tonnage certificate who possess sufficient supporting experience.
  • Small Vessel Machinery Operator (training provided).
  • Current Marine Basic First Aid.
  • Current (within previous two (2) years) Transport Canada approved medical.
  • Minimum four (4) years of experience in the marine environment.
  • Ship Security Officer certificate an asset.
  • Ability to successfully complete a criminal background check.
  • A positive attitude and good work ethic.
  • Ability to reach, bend, stoop, wipe, push, pull, move, or lift up to 45 pounds (20 kilograms).
  • Walk, stand, sit, and work in all types of weather conditions for extended periods.
  • Continually and repeatedly perform functions indoors and outdoors.
  • If required, wear assigned Personal Protective Equipment (PPE) (non-slip shoes, gloves, weather-appropriate dress attire, sun protection).
  • Candidates, who, in addition to the above, have relevant skills such as ship-handling, customer service, foreign language knowledge, will be given strong consideration.

About Us:

City Experiences' passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you're an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.

The RESPECT Service System embodies City Experiences' mission, vision, values, and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

City Experiences is proud to be an Equal Employment Opportunity employer. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of harassment and/or discrimination of any type, including but not limited to discrimination and/or harassment based upon race, citizenship, place of origin, colour, ancestry, disability, age, creed, sex/pregnancy, family status, marital status, sexual orientation, gender identity, gender expression, genetic characteristics, receipt of public assistance, and record of offences.

City Experiences employment and workplace decisions will be based on company needs, job requirements, and individual job qualifications and skills. City Experiences will comply with provincial and federal legislation relating to equal employment opportunities and employment equity.