Banquet Team Lead

1 week ago

NiagaraontheLake, Canada Pillar and Post Full time

Pillar and Post is currently seeking a part time Banquet Captain to join our growing Team

**What You'll be Doing**:

- Providing personalized and exceptional guest service at every given opportunity.
- Meeting established up-selling and sales goals.
- To lead in the set up function space as required both in house and off-site.
- To lead in the service function according to established Standard Operating Procedures.
- To manage the service of each function as the lead hand.
- Tear down at functions end; ensure all equipment is returned to its proper place.
- To ensure all cutleries are polished.
- To ensure supply and equipment areas are clean and organized.
- To ensure area and function rooms are properly cleaned after group leaves and set for show.
- To work closely with the Conference Services Manager and/or Special Events Manager to ensure details are executed for each event.
- Prepare final billing for events including required back-up charges such as control sheets for beverage inventory.
- All other duties as assigned.

**What you'll bring to the team**:

- Reliable transportation to Niagara on the Lake
- At least 1 - 2 years serving experience in a lead or supervisory capacity preferred.
- Excellent communication and interpersonal skills.
- Smart Serve Certification is required.
- Knowledge of Maestro an asset.
- Previous up-selling and/or sales experience is considered an asset.

**What's in it for you?**
- Complimentary meals each shift
- Company-Wide Discounts on Hotel Stays, Restaurant Visits, Spa Services and treatments
- Profit Sharing
- Company Social events & recognition programs
- A tenured team to support you and your learning and development
- Career Advancement Opportunities
- Accessibility accommodations can be made throughout the recruitment process upon request._

**Job Types**: Part-time, Permanent

Pay: $16.55-$17.42 per hour

**Benefits**:

- Company events
- Discounted or free food
- Employee assistance program
- On-site parking
- Profit sharing
- Store discount

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed

Work Location: In person

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