Restaurant Operations Manager

1 month ago

Lower Sackville, Nova Scotia, Canada Subway Sandwiches & Salads Full time
Restaurant Manager Job Description

We are seeking a highly skilled and experienced Restaurant Manager to join our team at Subway Sandwiches & Salads. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our food quality meets the highest standards.

Key Responsibilities:
  • Leadership: Lead and motivate a team of 5-10 employees to achieve sales and customer satisfaction goals.
  • Operations: Manage the day-to-day operations of the restaurant, including inventory management, cash handling, and customer service.
  • Marketing: Participate in marketing plans and implementation to drive sales and customer engagement.
  • Customer Service: Provide exceptional customer service, addressing complaints and concerns in a professional and timely manner.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a restaurant management role.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and attention to detail.
Work Environment:

The Restaurant Manager will work in a fast-paced environment with a physically demanding role, requiring standing for extended periods and overtime as needed.

Personal Suitability:
  • Accurate: Ability to accurately manage cash and inventory.
  • Client Focus: Strong customer service skills and ability to resolve complaints.
  • Dependability: Reliable and able to work independently.
  • Efficient Interpersonal Skills: Excellent communication and teamwork skills.
  • Excellent Oral Communication: Strong verbal communication skills.
  • Excellent Written Communication: Ability to write clear and concise reports.
  • Flexibility: Ability to adapt to changing situations and priorities.
  • Organized: Ability to prioritize tasks and manage time effectively.
  • Reliability: Reliable and able to meet deadlines.
  • Team Player: Ability to work collaboratively with the team.
Support for Newcomers and Refugees:

The Restaurant Manager will assist with the immediate settlement needs of newcomers and refugees, including housing, transportation, and storage. They will also support newcomers and refugees with foreign credential recognition.

Language: English

Hours of Work: 30 to 40 hours per week

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