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Customer Experience Associate
2 months ago
We are seeking a skilled Customer Experience Associate to join our Canadian Banking Branch network. As a key member of our team, you will be responsible for delivering exceptional customer service and building strong relationships with our clients.
Key Responsibilities- Taking a proactive approach to understanding our customers' needs and providing tailored solutions
- Processing day-to-day transactions and managing customer accounts
- Nurturing long-term relationships and identifying opportunities for growth
- Contributing to branch targets by identifying and fulfilling sales opportunities
- Providing technical expertise and promoting digital banking solutions to customers
- Proven customer service skills through work or community involvement
- Ability to work in a fast-paced environment and adapt to changing circumstances
- Strong technical skills and ability to promote digital banking options
- Excellent communication and interpersonal skills
- A competitive salary of $65,000 per year, commensurate with experience
- A comprehensive benefits package, including health, dental, and vision insurance
- Opportunities for professional development and career advancement
- A dynamic and supportive work environment
Scotiabank is an equal opportunity employer committed to diversity and inclusion. If you require accommodation during the recruitment and selection process, please let us know.
