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Retail Operations Manager

2 months ago

Point Edward, Canada THE CURRENCY EXCHANGE HOUSE LIMITED Full time
Job Summary

We are seeking a highly organized and detail-oriented Cashier Supervisor to join our team at THE CURRENCY EXCHANGE HOUSE LIMITED. As a key member of our retail operations team, you will be responsible for overseeing the daily activities of our cashiers, ensuring excellent customer service, and maintaining a high level of productivity.

Key Responsibilities
  • Team Management: Supervise and coordinate the work of 5-10 cashiers, providing guidance and support as needed.
  • Cash Handling: Manage cash transactions, authorize payments, and maintain accurate records.
  • Inventory Management: Organize and maintain inventory levels, ensuring that stock is properly stored and rotated.
  • Customer Service: Resolve customer complaints and issues in a professional and courteous manner.
  • Performance Management: Conduct regular performance reviews and provide feedback to team members.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Work Experience: 1 to less than 7 months of experience in a retail environment.
  • Skills: Excellent communication and interpersonal skills, ability to multitask, and strong organizational skills.
What We Offer
  • Permanent Employment: A stable and secure work environment.
  • Competitive Compensation: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for professional growth and development.