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Customer Service Specialist
1 week ago
Bartlegibson is committed to providing exceptional customer experiences. As a Customer Service Specialist, you will play a critical role in delivering this promise by responding to customer inquiries, processing orders, and communicating with customers to ensure their satisfaction.
Responsibilities:- Initial Contact: Respond to customer inquiries via phone, email, or other channels, providing prompt and professional responses to their questions and concerns.
- Order Management: Manage incoming orders, ensuring accurate processing and timely delivery.
- Customer Engagement: Engage with customers to understand their needs, provide product information, and address any issues or concerns.
Skill Requirements:
- Time Management: Demonstrate strong time management skills, prioritizing tasks and managing multiple responsibilities to meet deadlines.
- Sales Experience: Possess a minimum of two years' sales experience, preferably in counter sales, inside sales, or outside sales.
- Industry Knowledge: Have knowledge of the plumbing industry or a background in plumbing products, which would be considered an asset.
