Sales Support Specialist/Customer Services

5 days ago


Edmonton, Alberta, Canada Texcan Full time
Texcan provides customers with high quality wire and cable products at the best value possible. We supply solutions for a variety of different markets in residential, commercial, industrial and emerging green markets such as wind farms, solar energy, hydroelectric, water and waste treatments.
We are a member of the Sonepar Group, the world's largest privately-held electrical distributor. You will be joining a market leader with over 40 years of experience to help you elevate your potential.
You will be working for the world's #1 privately held business to business distributor of electrical products and related solutions.
Be part of an ISO certified company with a strong a quality assurance program and new technologies which help you perform at your best.
In-depth process and product training provided by a mentored approach, product knowledge sessions hosted by the Product Manager and lunch and learn meetings.
We house the largest inventory to better service our customers and deliver on sales commitments.

The Sales Support Specialist is responsible for providing support to the Sales Manager with project quotes and proposals, evaluating customer's contracts, terms, and conditions, order management, and account maintenance.

Prepare and submit proposals and supporting documents in customer quoting portals.
Provide administrative assistance to Sales Representatives and ensure all documentation is properly executed and deadlines are met.
Maintain project documentation.
Collaborate with Sales Manager to make sure project goals are met.
Manage contract milestone activities, and close-out activities.
Organize and maintain contract related hard copies and digital records.
Analysis of costing and selling spreadsheets.
Education and Training
Superb customer service skills.
Flexible benefits program allowing you to choose from options that best fit you and your dependents' needs. Medical, Dental, Vision, Health Spending Account & RRSP matching.
Regardless of your benefits program, you will receive company paid Life Insurance, and employee paid disability.

Watch our employee videos on our new careers page:
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Accommodation is available to all applicants upon request.

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