Lease Portfolio Retention Specialist

4 weeks ago


Burnaby, British Columbia, Canada Destination Auto Group Full time

Unlock Your Potential with Destination Auto Group

We are seeking a highly adaptable and multifaceted Lease Portfolio Retention Specialist to join our team at Destination Auto Group. As a growing automotive company, we offer a fast-paced and dynamic environment that is perfect for individuals looking to take their career to the next level.

What We Offer

  • Comprehensive Training Program: Our in-house training program will equip you with the skills and knowledge needed to succeed in your role.
  • Competitive Compensation Plan: We offer a competitive compensation plan that rewards your hard work and dedication.
  • Enhanced Group Health Benefits: Our comprehensive health benefits program ensures that you and your loved ones are well taken care of.
  • Collaborative and Supportive Environment: Our team is friendly, respectful, and collaborative, providing a supportive environment that fosters growth and success.
  • Long-Term Career Opportunities: With us, you'll have access to long-term and accelerated career opportunities that will help you achieve your career goals.

Key Responsibilities

  • Provide health checks on guests' current equity in their vehicles.
  • Provide upgrade quotes.
  • Appraise vehicles in conjunction with sales managers.
  • Work to create a trade cycle of 30 months for lease customers, and 42 months for finance customers.
  • Operate in a professional and ethical manner with the highest regard to exemplary customer service.
  • Have up-to-date product knowledge of all vehicles makes and models, including competitive brands.

Requirements

  • The ability to welcome our guests to the dealership as if it were your own home.
  • Previous automotive experience as a sales manager, business manager, lease portfolio manager, or sales advisor is desirable.
  • Ability to follow policies and procedures.
  • You are socially focused and cherish building and maintaining relationships.
  • Ability to qualify for a VSA license and/or already have one.
  • Can operate independently in a fast-paced environment while ensuring quality is best-in-class.
  • Ability to speak Korean, Mandarin, Cantonese, or Punjabi is an asset.
  • Valid BC driver's license with a clean driving abstract.

Join Our Team

Destination Auto Group is an equal opportunity employer. If you're a motivated and results-driven individual looking to take your career to the next level, we encourage you to submit your resume to our human resources team today.



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