Hotel Operations Manager
2 weeks ago
Job Title: Hotel Operations Manager
About the Role:
We are seeking a highly skilled Hotel Operations Manager to join our team at Niagara's Best Inn. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our front desk, ensuring that our guests receive exceptional service and that our hotel runs smoothly and efficiently.
Key Responsibilities:
- Supervise and train front desk staff to ensure they are providing excellent customer service
- Coordinate and assign tasks to ensure that all areas of the front desk are running smoothly
- Requisition materials and supplies as needed
- Maintain operation of computer systems and equipment
- Assist guests with special needs
Requirements:
- Secondary (high) school graduation certificate
- 7 months to less than 1 year of experience in a supervisory role
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
What We Offer:
- A competitive salary and benefits package
- The opportunity to work in a dynamic and growing company
- A fun and supportive work environment
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