Hotel Operations Manager

2 weeks ago


Niagara Falls, Ontario, Canada Niagara's Best Inn Full time

Job Title: Hotel Operations Manager

About the Role:

We are seeking a highly skilled Hotel Operations Manager to join our team at Niagara's Best Inn. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our front desk, ensuring that our guests receive exceptional service and that our hotel runs smoothly and efficiently.

Key Responsibilities:

  • Supervise and train front desk staff to ensure they are providing excellent customer service
  • Coordinate and assign tasks to ensure that all areas of the front desk are running smoothly
  • Requisition materials and supplies as needed
  • Maintain operation of computer systems and equipment
  • Assist guests with special needs

Requirements:

  • Secondary (high) school graduation certificate
  • 7 months to less than 1 year of experience in a supervisory role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment

What We Offer:

  • A competitive salary and benefits package
  • The opportunity to work in a dynamic and growing company
  • A fun and supportive work environment


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