Dental Office Coordinator
4 weeks ago
We are seeking a highly skilled and organized Dental Administrator to join our team at West End Dental Centre. This part-time role will involve working 14 hours a week, with a schedule that includes Tuesdays from 2:00PM to 8:00PM and Fridays from 8:30 to 4:30PM.
This is an exciting opportunity to make a positive daily impact on peoples' lives. If you're excited about helping people, seeing the results immediately, and delivering great treatment, then you'll love this position.
Key Responsibilities:
- Check the daily schedule for accuracy and opportunities.
- Optimize the clinic appointment book to achieve weekly and monthly revenue budgets through treatment plan monitoring, patient information flow, and continuous patient contact.
- Answer and respond to telephone calls with professionalism.
- Provide administrative and practical support to the clinic when requested.
- Establish and facilitate long-term patient relationships.
- Gather and accurately record medical, personal, and insurance information from patients; ensure this information is updated for existing patients.
- Accurately file patient information, ensuring records are stored securely and handled in compliance with privacy and security regulations.
- Manage recall and inactive patient systems.
Requirements:
- 2 years of previous dental administration experience preferred, but not required.
- Good interpersonal and verbal skills to maintain effective rapport with patients, dentists, other staff members, and community; a team player.
- Customer service or patient relations experience; conflict resolution experience.
- Able to adapt to and drive office policy improvements (office is constantly striving for improved customer care/service).
We look forward to hearing from you and welcome you to apply by submitting your resume for consideration. We thank you for your interest, but only candidates selected for an interview will be contacted.
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