Senior Retail Operations Manager

8 hours ago


Burlington, Ontario, Canada CANADIAN TIRE GAS BAR Full time
Job Title: Senior Retail Operations Manager

We are seeking a highly skilled and experienced Senior Retail Operations Manager to join our team at Canadian Tire Gas Bar. As a key member of our leadership team, you will play a critical role in ensuring the smooth operation of our retail stores.

About the Role:

The Senior Retail Operations Manager will be responsible for overseeing the day-to-day operations of one or more retail stores, including supervising staff, managing inventory, and implementing sales strategies. This is an excellent opportunity for a motivated and results-driven individual to take on a challenging role and make a significant impact on our business.

Key Responsibilities:
  • Supervise and train store staff to ensure they have the skills and knowledge needed to provide excellent customer service and achieve sales targets;
  • Manage inventory levels, including ordering merchandise, maintaining accurate stock records, and organizing inventory replenishment;
  • Develop and implement sales strategies to increase revenue and improve customer engagement;
  • Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions;
  • Resolve issues that may arise, including customer complaints and supply shortages;
  • Maintain accurate records of sales, inventory, and employee performance;
  • Collaborate with other departments to ensure seamless execution of company initiatives and programs;
Requirements:
  • Post-secondary education in a relevant field, such as business administration or retail management;
  • 1-2 years of experience in a retail operations management role, preferably in a fast-paced environment;
  • Proven track record of achieving sales targets and improving customer satisfaction;
  • Strong leadership and communication skills, with the ability to motivate and guide staff;
  • Ability to work independently and as part of a team, with strong problem-solving and analytical skills;
  • Excellent time management and organizational skills, with the ability to prioritize tasks and meet deadlines;
What We Offer:
  • A competitive salary range of $60,000 - $80,000 per year, depending on experience;
  • Opportunities for professional growth and development within a dynamic and forward-thinking organization;
  • A comprehensive benefits package, including medical, dental, and vision coverage;
  • A generous paid time off policy, including vacation days and holidays;
  • The chance to work in a fast-paced and challenging retail environment with a passionate and dedicated team.
Estimate Salary Range:

$65,000 per year, based on 32.5 hours per week.



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