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Senior Retail Operations Manager

2 months ago

Burlington, Ontario, Canada Rogers Full time
Unlock Your Potential as a Senior Retail Operations Manager

Rogers is at the forefront of innovation, and our retail team is the driving force behind our success. We are seeking an experienced Assistant Store Manager to join our dynamic team. As a key member of our management team, you will play a crucial role in leading our sales floor teams and driving business results.

The ideal candidate will have a proven track record of leadership, with a passion for influencing and inspiring teams. They will be an expert in delivering on business plans, meeting regional and store targets, and fostering collaboration within the team. Additionally, they will be a progressive thinker, always looking for new and innovative ways to drive growth and improve customer experiences.

This is an exciting opportunity for someone who is passionate about technology and enjoys working in a fast-paced, ever-changing environment. As a Senior Retail Operations Manager, you will have the chance to work with accountable leaders, encourage and coach your team, receive ongoing training and development, and support your store operations with a creative spirit. You will also promote Rogers & Fido brands, engage and grow your customer base, and participate in community events and outreach efforts.

What's in it for you:
  • A competitive salary range of $80,000 - $110,000 per year, depending on experience.
  • An excellent benefits package, including health and wellness benefits, donation matching, paid time off for volunteering, pension plan, employee stock options, generous employee discounts, leadership development, mentorship, and coaching programs.
  • The opportunity to advance your career growth and development opportunities.

Key Responsibilities:

  • Lead the sales floor teams to achieve business objectives and deliver exceptional customer experiences.
  • Develop and implement strategies to drive sales growth, increase customer satisfaction, and improve operational efficiency.
  • Collaborate with cross-functional teams to ensure seamless execution of business initiatives.
  • Provide coaching and feedback to team members to enhance their skills and performance.

Requirements:

  • A minimum of 3 years of experience in retail management, preferably in a similar industry.
  • Proven track record of leadership, with a strong focus on team development and customer satisfaction.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, customers, and vendors.
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
  • Ability to work in a fast-paced environment, with flexibility to adapt to changing priorities and deadlines.

About Rogers:

Rogers is committed to creating a diverse and inclusive workplace where everyone feels welcome and valued. We believe that our employees are our greatest asset, and we strive to provide them with the tools and resources needed to succeed. If you're passionate about technology, enjoy working in a dynamic environment, and are looking for a challenging and rewarding career opportunity, then this is the perfect fit for you.