Maintenance Operations Leader
4 weeks ago
We're seeking a highly skilled Service Manager to lead our maintenance operations and drive exceptional customer satisfaction.
About the Role:- This is a leadership position responsible for overseeing equipment fleet maintenance, ensuring compliance with standard repair and maintenance processes.
- You'll motivate, coach, and train technicians to meet time and quality standards.
- Staff location adequately based on skills and workload.
Salary: $80,000 - $110,000 per year
Key Responsibilities:- Motivate and develop a high-performing team of service technicians to achieve business objectives.
- Continuously improve efficiency and customer satisfaction by maintaining and repairing equipment.
- Collaborate with the Branch Manager to drive business growth and profitability.
- Lead, plan, measure, and continuously improve all service and maintenance performance metrics.
- Ensure optimal customer service, technician productivity, and cost control in the parts department.
- Evaluate team member performance, identify skill gaps, and provide necessary training and coaching.
- Promote a culture of safety and discipline through leadership and personal example.
- High School diploma required; trade-school degree a plus; bachelor's degree preferred.
- Valid driver's license with an acceptable driving record.
- 5 years' experience in equipment fleet maintenance and 3+ years of supervisory experience.
- Strong motivational and leadership skills.
- Excellent customer service skills.
- Basic computer skills, particularly with Microsoft Excel.
- Competitive salary range.
- Ongoing training and development opportunities.
- Award-winning company culture.
- Diverse and inclusive work environment.
- Career advancement opportunities.
We offer best-in-class benefits and perks that support your well-being and career growth.
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