Retail Management Team Lead

2 weeks ago


Toronto, Ontario, Canada Circle K Full time

Circle K is seeking a seasoned Retail Management Team Lead to oversee the daily operations of our convenience store. This role requires a strong leader who can motivate and supervise a team of 3-4 sales workers, while ensuring excellent customer service and efficient store management.

About the Role

As a Retail Management Team Lead, you will be responsible for assigning sales workers to duties, hiring and training new staff, and authorizing payments by cheque. You will also need to order merchandise, establish work schedules, and prepare reports on sales volumes and personnel matters.

The ideal candidate will have experience in retail management, with a strong focus on customer satisfaction and team leadership. A proven track record of resolving issues under pressure and managing cash effectively is essential.

Key Responsibilities
  • Supervise and co-ordinate activities of sales workers
  • Hire and train or arrange for training of staff
  • Authorize payments by cheque
  • Order merchandise
  • Establish work schedules
  • Sell merchandise
  • Prepare reports on sales volumes and personnel matters
  • Resolve issues that may arise, including customer requests and supply shortages
  • Organize and maintain inventory
Requirements
  • Secondary (high) school graduation certificate
  • 1 year to less than 2 years of experience in retail management
  • Excellent communication and interpersonal skills
  • Ability to multitask and work under pressure
  • Reliability and dependability
Benefits
  • Competitive salary: $40,000 - $50,000 per year
  • Opportunities for career growth and development
  • A dynamic and supportive work environment
Working Conditions
  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Combination of sitting, standing, walking
  • Sitting for extended periods


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