Community Resources Coordinator

2 months ago

Surrey, British Columbia, Canada DIVERSEcity Community Resources Society Full time

Job Summary:

DIVERSEcity Community Resources Society is seeking a highly skilled and dedicated Program Coordinator to join our Safe Haven Team in Surrey, BC. As a key member of our team, you will play a crucial role in providing comprehensive support to refugee claimants, asylum seekers, and other vulnerable newcomers in the Surrey and Delta communities.

Key Responsibilities:

  • Provide coordination and interpretation support for group sessions on immigration processes, job readiness, mental health, and community resources.
  • Conduct client intake to assess client needs and eligibility and refer to the appropriate team members.
  • Develop and implement outreach strategies to attract new clients and promote Safe Haven events.
  • Take detailed notes during meetings to ensure accurate record-keeping and follow-up.
  • Offer clients information on available services and make referrals to appropriate community resources.
  • Build and maintain relationships with community service providers to enhance program referrals and partnerships.
  • Plan, organize, and attend events to promote program services and support integration.
  • Establish and maintain an inventory of community resources and services available to clients.
  • Work closely with other program staff and stakeholders to identify emerging needs and develop responsive service strategies.
  • Schedule, monitor, and oversee volunteers working within the program and provide training to new volunteers.
  • Facilitate effective coordination and communication within the team to ensure seamless service and support delivery.
  • Report Administration: Assist the manager in compiling and tracking reports and ensuring compliance with funder deadlines.
  • Create newsletters to share with Safe Haven Community Partners and clients.
  • Organize and oversee program activities for refugee claimants and other eligible vulnerable newcomers.

Requirements:

  • Diploma in a related human/social services field.
  • Minimum of two years of relevant experience in project coordination, administration, volunteer management, and working with refugee claimants or vulnerable populations or an equivalent combination of education, training, and experience.
  • Strong understanding of immigrant and settlement issues, integration processes, and the challenges faced by refugee claimants.
  • Excellent verbal and written communication skills in English.
  • Exceptional organizational and time management skills.
  • Demonstrated ability to work collaboratively within a multicultural team setting.
  • Knowledge of community resources and ability to build and maintain partnerships.
  • Ability to work with minimal supervision and meet deadlines.
  • Strong computer literacy skills, including proficiency with MS Windows, MS Word, MS Excel, internet research, Canva, Doodle Poll, and social media.
  • A second language is an asset.

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