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Cloud Support Engineer Specialist

2 months ago

Milton, Ontario, Canada Pronto Software Full time
Elevate Your Career as a Cloud Support Engineer
Are you ready to advance your career in a sophisticated virtualized environment that leverages VMWare, Linux, and Windows technologies?

Join a reputable and established software development firm that proudly serves over 1500 clients. Experience a collaborative atmosphere with your colleagues and gain exposure to diverse Cloud teams, including Infrastructure, Networking, and Security, enhancing your professional growth and expertise.

This position focuses on delivering Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS) solutions to support enterprise applications, including the Pronto Xi ERP system.

Key Responsibilities:
- Engage in general operational tasks such as backup verifications and customer disaster recovery testing.
- Perform Linux shell scripting and system administration.
- Manage Microsoft Windows Server, SQL, Active Directory, and VMWare system administration.
- Work with Oracle, IBM Informix, and Microsoft SQL Server databases.
- Address network and communication issues, including NSX technologies.
- Possess a relevant information technology qualification (preferred but not mandatory).
- Demonstrate intermediate knowledge of Microsoft products, including Windows Server and SQL.
- Exhibit basic to intermediate understanding of Linux-based operating systems.
- Comprehend WAN/LAN and remote communication challenges, including VMWare NSX and VPNs.
- Maintain a solid grasp of IT security and controls.
- Showcase strong commercial acumen.

What Pronto Software Offers:
- A hybrid working model that allows flexibility in your work location.
- Opportunities to collaborate with a cross-functional team, expanding your knowledge and career potential.