Head of Payments Strategy

1 month ago


Old Toronto, Ontario, Canada Citi Full time
Job Title: Head of Payments

The Head of Payments will be responsible for driving the build-out and execution of our strategy across the entire spectrum of Payment Products, including ACH, Wires, Cross Border Payments, Instant Payments, and Commercial Cards. This role will report to the North America Payments Head and be part of the leadership team for Citi's North America Payments business.

Key Responsibilities:
  1. Develop and execute a comprehensive payment strategy to drive growth and innovation in the Canadian market.
  2. Lead the development and launch of new payment products and services, ensuring alignment with Citi's global and regional strategies.
  3. Manage the product life cycle, including market demands, technology trends, and competitive analysis.
  4. Collaborate with global and cluster product teams to set and track annual spend and revenue targets.
  5. Provide leadership and expertise to clients, prospects, and internal partners, supporting external thought leadership activities in the payments space.
  6. Manage acquisition targets, product financial performance, revenue performance, and expense management goals.
  7. Oversee the development and market launch of all new and enhanced products through the bank's product approval processes.
  8. Ensure compliance with AML and business risk requirements, review and approval of test plans, and sign-off on production launch.
  9. Manage business risk & compliance across the suite of payments products, including completion of all audits, legal, tax risk, vendor governance, and compliance and regulatory reporting.
Qualifications:
  1. 15+ years of experience, including 8-10+ years' managerial experience.
  2. Knowledge of industry players and ecosystem, as well as industry networks preferred.
  3. Demonstrated knowledge and experience with the industry, banking, and investment products.
  4. Working knowledge of different systems, theories, and practices relevant to a function.
  5. Practical experience of multiple business cycles.
  6. Knowledge of industry and competitor products/services.
  7. Knowledge of strategic direction of the business and functions across clusters combined with solid conceptual/practical grounding in function and/or area of expertise.
  8. Consistently demonstrates clear and concise written and verbal communication.
  9. Demonstrated internal and external negotiation skills.
About Citi:

Citi is a leading global bank with a presence in over 160 countries. We are committed to delivering innovative financial solutions to our clients and driving growth in the payments industry.



  • Old Toronto, Ontario, Canada Citigroup Inc. Full time

    Job DescriptionThe Head of Payments will be responsible for driving the build out and execution of our strategy across the entire spectrum of Payment Products, including ACH, Wires, Cross Border Payments, Instant Payments, and Commercial Cards. This role will report to the North America Payments Head and be part of the leadership team for Citi's North...


  • Toronto, Ontario, Canada Company 58 - Manulife Bank of Canada Full time

    About the RoleCompany 58 - Manulife Bank of Canada is seeking a highly skilled and experienced professional to lead our Digital Payments Strategy team. As a key member of our organization, you will be responsible for developing and executing a comprehensive digital payments strategy that drives business growth and enhances customer experience.Key...


  • Toronto, Ontario, Canada Manulife Full time

    Job Title: Digital Payments Strategy ManagerJob Summary:We are seeking a highly skilled Digital Payments Strategy Manager to join our team at Manulife. As a key member of our Digital Banking & Payments Strategy team, you will be responsible for developing and implementing digital payments strategies that drive business growth and improve customer...


  • Toronto, Ontario, Canada Citigroup, Inc Full time

    Job DescriptionThe Head of Payments - Canada will be responsible for driving the build out and execution of our strategy across the entire spectrum of Payment Products, including ACH, Wires, Cross Border Payments, Instant Payments, and Commercial Cards. This role will report to the North America PaymKey Responsibilities:Develop and execute a comprehensive...


  • Toronto, Ontario, Canada Manulife Full time

    Job Title: Digital Payments Strategy ManagerJob Summary:We are seeking a highly skilled Digital Payments Strategy Manager to join our team at Manulife. The successful candidate will be responsible for developing and implementing digital payments strategies that drive business growth and improve customer experience.Key Responsibilities:Develop and implement...


  • Toronto, Ontario, Canada Manulife Full time

    Job Title: Digital Payments Strategy ManagerJob Summary:We are seeking a highly skilled Digital Payments Strategy Manager to join our Digital Banking and Payments Strategy team. The successful candidate will be responsible for developing and implementing digital payments strategies that drive business growth and enhance revenue streams.Key...


  • Toronto, Ontario, Canada Manulife Full time

    Job Title:Digital Payments Strategy LeadAbout Us:Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better.Salary Range:$84,375.00 - $151,875.00 CAD annually (Toronto location), with adjustments based on local market conditions and geography.Job Description:We are seeking...


  • Toronto, Ontario, Canada Manulife Full time

    Job DescriptionWe are seeking a results-driven professional to join our Digital Banking & Payments Strategy team as a Digital Payments Strategy Lead. In this role, you will be responsible for supporting the strategy and building roadmaps to advance our digital payments position in the market and ensuring the Bank meets its objectives.Key...


  • Old Toronto, Ontario, Canada R-LABS Full time

    About R-LABSR-LABS is a pioneering venture-builder in the real estate and housing industry, dedicated to co-creating purpose-driven companies that drive meaningful change. Our unique approach combines industry expertise, leadership, and a passion for innovation to tackle complex challenges and create transformative solutions.Job DescriptionWe are seeking a...


  • Toronto, Ontario, Canada Manulife Full time

    Job DescriptionManulife Bank is seeking a skilled professional to join our Digital Banking & Payments Strategy team. As a key member of our team, you will be responsible for developing and implementing digital payments strategies that drive business growth and enhance customer experiences.Responsibilities:Support the Bank in the payments space and create...


  • Old Toronto, Ontario, Canada Women in Payments Full time

    Job Title: Director & Head, Treasury Management OfficerAt Women in Payments, we are seeking a highly skilled and experienced Director & Head, Treasury Management Officer to join our team. This is a unique opportunity to lead a team of industry experts and drive business growth through strategic decision-making and leadership.About the Role:Lead a team of...


  • Toronto, Ontario, Canada Santis Health Full time

    Lead HR Transformation at Santis HealthSantis Health, a renowned public affairs and strategic advisory consultancy in the healthcare sector, seeks an accomplished Head of Human Resources Strategy to drive its HR department forward. Based in our Toronto office, this exceptional individual will work closely with the leadership team to craft and execute an HR...


  • Toronto, Ontario, Canada Square Full time

    Job SummaryWe are seeking a seasoned professional to lead our industry relations and financial services efforts in Canada. As the Head of Industry and Financial Services, you will be responsible for building and managing strategic relationships with payment industry partners, defining and executing on a comprehensive payments strategy, and overseeing...


  • Toronto, Ontario, Canada Company 58 - Manulife Bank of Canada Full time

    About the JobWe are seeking a highly motivated Strategic Payments Specialist to join our team at Company 58 - Manulife Bank of Canada, as we continue to grow and innovate in the digital banking space.In this role, you will be responsible for supporting the development of our digital payments strategy, working closely with cross-functional teams to drive...


  • Old Toronto, Ontario, Canada Amazon Full time

    Head of International Expansion Video Strategy and Go-To-MarketAt Amazon, we're committed to delivering exceptional customer experiences through innovative advertising solutions. As the Head of International Expansion Video Strategy and Go-To-Market, you'll play a pivotal role in driving our video advertising strategy across the globe.We're seeking a...


  • Old Toronto, Ontario, Canada T-Net British Columbia Full time

    Job SummaryWe are seeking a highly experienced Director of Payment Operations to lead our scaling Payment Operations team. The ideal candidate will have a strong track record in Payment Operations and Risk Management, with a focus on driving results through strategic, operational, and data-driven improvements.Key ResponsibilitiesDevelop and maintain tactical...


  • Old Toronto, Ontario, Canada Academy of Warren Full time

    About the RoleWe are seeking an experienced Sales Leader to join our team as the Head of West Coast Enterprise Sales. This is a highly influential role that will be instrumental in accelerating growth at Pigment through opening, developing, and leading a new territory (West).Key ResponsibilitiesDrive Pigment's customer acquisition in the West, in...


  • Toronto, Ontario, Canada Global Payments Canada GP Full time

    At Global Payments Canada GP, we're driven by our passion for success and our commitment to delivering best-in-class payment technology and software solutions. As a key member of our Global Product organization, you'll play a strategic role in shaping the future of our digital payments ecosystem.The Product Manager, Ecommerce will operate as a collaborative...


  • Old Toronto, Ontario, Canada Aecon Concessions Full time

    About Aecon ConcessionsAecon Concessions is a leading infrastructure development company, safely and sustainably building what matters for future generations to thrive. We lead some of the most impactful infrastructure projects of our generation, at the forefront of transformational change in transportation and energy, and partnering every day to build,...


  • Toronto, Ontario, Canada Royal Bank of Canada Full time

    Job SummaryJob DescriptionThe payments and digital commerce ecosystem in Canada is rapidly evolving. RBC's strategy is to be at the center of commerce and strengthen our merchant acquiring asset (Moneris) to compete more effectively against Big Tech competitors, who are using innovative technologies to disrupt traditional payment systems.We are seeking a...