Head of Payments Strategy
1 month ago
The Head of Payments will be responsible for driving the build-out and execution of our strategy across the entire spectrum of Payment Products, including ACH, Wires, Cross Border Payments, Instant Payments, and Commercial Cards. This role will report to the North America Payments Head and be part of the leadership team for Citi's North America Payments business.
Key Responsibilities:- Develop and execute a comprehensive payment strategy to drive growth and innovation in the Canadian market.
- Lead the development and launch of new payment products and services, ensuring alignment with Citi's global and regional strategies.
- Manage the product life cycle, including market demands, technology trends, and competitive analysis.
- Collaborate with global and cluster product teams to set and track annual spend and revenue targets.
- Provide leadership and expertise to clients, prospects, and internal partners, supporting external thought leadership activities in the payments space.
- Manage acquisition targets, product financial performance, revenue performance, and expense management goals.
- Oversee the development and market launch of all new and enhanced products through the bank's product approval processes.
- Ensure compliance with AML and business risk requirements, review and approval of test plans, and sign-off on production launch.
- Manage business risk & compliance across the suite of payments products, including completion of all audits, legal, tax risk, vendor governance, and compliance and regulatory reporting.
- 15+ years of experience, including 8-10+ years' managerial experience.
- Knowledge of industry players and ecosystem, as well as industry networks preferred.
- Demonstrated knowledge and experience with the industry, banking, and investment products.
- Working knowledge of different systems, theories, and practices relevant to a function.
- Practical experience of multiple business cycles.
- Knowledge of industry and competitor products/services.
- Knowledge of strategic direction of the business and functions across clusters combined with solid conceptual/practical grounding in function and/or area of expertise.
- Consistently demonstrates clear and concise written and verbal communication.
- Demonstrated internal and external negotiation skills.
Citi is a leading global bank with a presence in over 160 countries. We are committed to delivering innovative financial solutions to our clients and driving growth in the payments industry.
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