Dental Receptionist

2 weeks ago


Victoria, British Columbia, Canada Esquimalt Dental Full time
Job Summary

We are seeking a highly organized and detail-oriented Dental Receptionist to join our team at Esquimalt Dental. The successful candidate will be responsible for providing exceptional patient care, managing front desk operations, and maintaining accurate records.

Key Responsibilities
  • Greets patients and visitors, directing them to the appropriate area or contact.
  • Provides basic information to clients and the public, ensuring a positive and welcoming experience.
  • Obtains and processes information required to provide customer service, including scheduling appointments and managing patient records.
  • Operates the switchboard or telephone system, handling incoming and outgoing calls.
  • Orders office supplies and maintains a well-organized and efficient work environment.
  • Records and relays information, ensuring accurate and timely communication.
  • Schedules and confirms appointments, ensuring seamless patient flow.
  • Processes payments and maintains accurate financial records.
  • Performs clerical duties, including filing, sorting, and distributing mail.
  • Answers telephone calls and relays messages, providing exceptional customer service.
  • Arranges teleconferences and monitors mobile radio or telephone systems.
  • Provides directory assistance and emergency services as needed.
  • Relays service to persons with disabilities and performs data entry tasks.
  • Provides customer service and performs basic bookkeeping tasks.
Requirements
  • High school diploma or equivalent required.
  • Previous experience in a dental or medical office setting an asset.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Basic computer skills and knowledge of electronic medical records.
  • Ability to maintain confidentiality and handle sensitive information.
What We Offer
  • A competitive salary and benefits package.
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.

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