Senior Retail Team Lead

2 weeks ago


Brampton, Ontario, Canada Phoenix Cell and Computer Repair Full time
About Phoenix Cell and Computer Repair

We are a leading provider of cell and computer repair services, dedicated to delivering exceptional customer experiences.

Compensation

The salary for this position is approximately $65,000 per year, based on industry standards and comparable positions in the area.

About the Role

We are seeking an experienced Senior Retail Team Lead to join our team at Phoenix Cell and Computer Repair. As a key member of our retail department, you will be responsible for overseeing daily operations, supervising staff, and driving sales growth.

The ideal candidate will have a proven track record in retail management, excellent communication skills, and the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Staff Supervision: Directly supervise 3-4 team members, providing guidance, coaching, and performance evaluations as needed.
  • Sales Growth: Develop and implement strategies to increase sales revenue, expand product offerings, and enhance customer engagement.
  • Inventory Management: Oversee inventory levels, manage stockroom organization, and maintain accurate records.
  • Customer Service: Provide exceptional customer service, addressing concerns, and ensuring high levels of satisfaction.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: At least 7 months of experience in a retail or customer-facing role.
  • Skills: Excellent communication, leadership, and problem-solving skills.
Benefits

We offer a comprehensive benefits package, including health insurance, paid time off, and opportunities for professional development.

Others

This position requires the ability to work in a fast-paced environment, prioritize tasks, and meet deadlines. We are an equal opportunities employer, committed to diversity and inclusion.



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