Retail Store Team Lead

4 weeks ago


Brampton, Ontario, Canada Vaishnavi Furniture Import Inc. Full time

Vaishnavi Furniture Import Inc. is seeking a highly organized and skilled Retail Store Supervisor to oversee the daily operations of our retail store. The ideal candidate will have a secondary (high) school graduation certificate and at least 7 months of experience in a retail environment.

Key Responsibilities
  • Assign and manage sales floor staff, ensuring excellent customer service and efficient sales processes.
  • Develop and implement effective training programs to enhance staff performance and productivity.
  • Authorize the return of merchandise and maintain a high level of customer satisfaction.
  • Establish and manage work schedules to meet business needs, ensuring adequate staffing during peak periods.
  • Sell merchandise and maintain a thorough knowledge of products and services offered.
  • Prepare and present reports on sales volumes, merchandising, and personnel matters to senior management.
  • Resolve customer complaints, supply shortages, and other issues that may arise.
  • Organize and maintain inventory, ensuring accurate stock levels and efficient storage.
  • Supervise and coordinate the activities of sales floor staff, providing guidance and support as needed.
Requirements
  • Bondable and able to maintain confidentiality.
  • Excellent client focus and organizational skills.
  • Ability to work in a fast-paced environment with minimal supervision.

This is a permanent position, working 30 hours per week. The work language is English.



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