Operations Team Lead
2 weeks ago
In the role of Operations Team Lead - Retail Merchandise Manager at CMY Consulting Group Inc., you will be responsible for overseeing the day-to-day operations of our retail store, ensuring seamless customer service and sales. This position requires a leader who can motivate and supervise sales staff, manage inventory, and optimize store layouts to drive revenue growth.
About the Role:
This is an excellent opportunity for someone with a passion for retail and leadership to join our team as a key decision-maker. Reporting directly to the Senior Management, you will have the autonomy to make strategic decisions on staffing, inventory management, cash handling, and store maintenance. Your exceptional communication skills will enable you to effectively resolve customer complaints, negotiate sales, and train new staff members.
Responsibilities:
• Hire, train, and supervise sales staff
• Conduct daily inventory counts and manage stock levels
• Authorize payments, returns, and exchanges
• Plan and execute visual merchandising displays and promotions
• Develop and implement processes to improve customer satisfaction and increase sales volumes
• Manage store operations, including opening and closing procedures, staff scheduling, and security protocols
Work Environment:
Our non-smoking retail establishment operates in a fast-paced environment with high expectations for customer service and sales performance. We are seeking a highly motivated individual who can thrive in this dynamic setting and contribute to our success.
Compensation and Benefits:
We offer a competitive salary range of $60,000-$80,000 per annum, depending on experience, plus additional benefits such as bonuses, professional development opportunities, and access to company-wide training programs.
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