Restaurant Operations Manager
1 week ago
About the Role
We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at FMI - Pizza Hut, KFC/PFK, Taco Bell, Burger King and Panera Bread. As a key member of our management team, you will be responsible for leading the restaurant by recognizing and motivating Shift Leaders, Shift Managers, and Team Members; coaching and training the team to achieve operational excellence.
Key Responsibilities
- Provide leadership in the restaurant by identifying areas for improvement and implementing changes to increase efficiency and productivity.
- Manage labor, count and order inventory and supplies, and develop the restaurant team to achieve desired outcomes.
- Ensure delivery on the Customer Promise through managing daily operations of the restaurant, including managing financial controls, operations, people development, customer service, and compliance across shifts.
- Perform hands-on operational work on an ongoing basis to train and develop Team Members and Shift Managers, respond to customer service needs, and role-model behaviors.
- Motivate and direct team members and Shift Managers to exceed customer expectations with food and friendly service in clean surroundings.
- Supervise and train team members and Shift Coordinators on team stations, products, processes, and policies.
- Manage cash control/security procedures, implement marketing plans, maintain inventory, manage labor, and apply financial reports across shifts to enhance restaurant results.
- Ensure compliance with occupational health and safety codes and corporate safety/security policies and procedures.
About You
The ideal candidate will have a strong background in restaurant management, excellent communication and leadership skills, and the ability to motivate and develop a high-performing team. In addition, you should have a proven track record of increasing sales, profitability, and employee retention, as well as experience with financial controls, operations, and people development.
What We Offer
- A competitive salary: $55,000 - 65,000 per year, depending on location and experience.
- Ongoing training and development opportunities to help you grow your career.
- A dynamic and supportive work environment with a focus on teamwork and collaboration.
- A comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
How to Apply
If you are a motivated and results-driven individual with a passion for delivering exceptional customer service and driving business growth, we encourage you to apply for this exciting opportunity.
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