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Restaurant Operations Manager

2 months ago

Burlington, Ontario, Canada Philthy Philly's Cheesesteak & Poutinerie Full time
Restaurant Assistant Manager - Operations Lead

At Philthy Philly's Cheesesteak & Poutinerie, we're seeking a skilled Restaurant Assistant Manager to lead our operations team. As a key member of our management team, you'll be responsible for ensuring the smooth day-to-day operation of our restaurant, including managing staff, maintaining high standards of customer service, and driving sales growth.

Key Responsibilities:
  • Operations Management: Oversee the daily operations of the restaurant, including managing staff, inventory, and supplies.
  • Customer Service: Ensure that all customers receive exceptional service, responding to complaints and concerns in a timely and professional manner.
  • Staff Management: Supervise and train staff to ensure they have the skills and knowledge needed to provide excellent customer service.
  • Financial Management: Balance cash, complete balance sheets, and manage inventory to ensure the restaurant's financial health.
  • Marketing and Sales: Participate in marketing plans and implementation to drive sales growth and increase customer engagement.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a restaurant management role.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and strong organizational and time management skills.
Work Environment:

Our restaurant is a fast-paced environment with a dynamic team. As a Restaurant Assistant Manager, you'll be working in a team-oriented environment with a focus on delivering exceptional customer service and driving sales growth.

What We Offer:
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth.
  • Team Environment: A dynamic and supportive team environment.