Customer Support Team Lead

4 weeks ago


London, Ontario, Canada Voices Full time
Position:
Customer Support Team Lead

Location:
Voices

Department:

Customer Service Reports to:
Director, Customer Experience

Employment Type:
Full-time

About the Role:
We are seeking an experienced and dynamic Customer Support Team Lead to lead our customer support team. The ideal candidate will have a proven track record of managing high-performing teams and driving customer satisfaction. The Customer Support Team Lead will be responsible for developing and implementing strategies to improve customer experience, resolving complex customer issues, and collaborating with cross-functional teams to achieve business objectives. If you have a passion for delivering exceptional customer service and leading high-performing teams, we encourage you to apply for this exciting opportunity.

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