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General Manager

1 week ago

Brantford, Ontario, Canada Sienna Senior Living Full time

**What We Offer**

Sienna Senior Living is committed to creating an inclusive environment where all team members and residents feel like they belong. We seek applicants with diverse backgrounds and abilities. As a valued member of our team, you will have access to a comprehensive benefits package, competitive compensation, and opportunities for professional growth and development.

We are seeking a dynamic and experienced Senior General Manager to lead the opening and day-to-day operations of our new retirement living residence in Brantford. The successful candidate will have a proven track record of effective team management, budget management, and operational excellence. They will possess experience in sales and marketing, crucial for driving occupancy and engaging the community. Their excellent verbal and written communication skills will enable them to build and maintain strong relationships with seniors, their families, team members, and external stakeholders.

Key Responsibilities
  • Build a high-performing management team
  • Lead an interdisciplinary team of managers, sales consultants, and front-line employees
  • Plan, coordinate, direct, and monitor the effectiveness of overall operational activities
  • Develop short- and long-term operational plans for efficient operation, including proper delegation and communication of lines of authority
  • Provide support and direction to the team to achieve targeted occupancy, net operating income, and operating margin
  • Respond promptly to resident and family member concerns, including mediating a satisfactory response and implementing an action plan to avoid reoccurrence
  • Ensure site-level compliance with all applicable provincial regulations
  • Collaborate with internal resources to ensure optimum working environment
  • Partner with director of wellness and sales advisor to create and execute strong outreach strategy
  • Foster positive community partnerships with health and service providers, business leaders, civic officials, and other community agencies
  • Facilitate integration process for new general managers to ensure smooth onboarding experience
  • Provide interim leadership and support as needed at other Aspira locations
  • Spearhead and contribute to key regional initiatives assigned for the region