Operations Manager for Senior Living Communities

4 weeks ago


Brantford, Ontario, Canada Sienna Senior Living Full time
Overview
Sienna Senior Living is committed to creating an inclusive environment where all team members and residents feel like they belong.
We are dedicated to providing an accessible candidate experience.

Job Description
As the Senior General Manager, you will be responsible for leading the opening and day-to-day operations of our new Retirement Living Residence.
You will oversee every aspect of its opening, including assembling a passionate team and creating a vibrant community.
This is a once-in-a-career chance to create an inspiring environment that embodies our commitment to cultivating happiness in daily life.

Key Responsibilities
  • Build and lead a high-performing management team.
  • Develop and implement operational plans to achieve targeted occupancy, Net Operating Income, and Operating Margin.
  • Ensure site-level compliance with all applicable provincial regulations.
  • Collaborate with internal resources to ensure an optimum working environment.
  • Partner with the Director of Wellness and Sales Advisor to create and execute a strong outreach strategy.
  • Foster positive community partnerships.
  • Facilitate the integration process for new General Managers.
  • Provide interim leadership and support as needed.

Requirements
  • Bachelor's degree in Business Administration, Hotel Management, or a related field.
  • 3-5 years of progressive leadership experience in retirement living, hospitality, or a similar sector.
  • Proven track record of effective team management, budget management, and operational excellence.
  • Experience in sales and marketing to drive occupancy and engage the community.
  • Excellent verbal and written communication skills.


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