Senior Account Manager

2 days ago

Toronto, Ontario, Canada Chad Management Group Full time

Company Overview

Chad Management Group is a 360˚ Communications company that provides fully integrated marketing solutions to its clients. Our agency is known for its inclusive, collaborative, and supportive culture and Canadian values.

Sales

We are seeking an experienced Account Executive to join our dynamic team and contribute to the growth of our business. The successful candidate will have at least 1-2 years of experience in client services as an Account Coordinator or Account Executive at an advertising or marketing communications agency.

Job Description

The Account Executive (AE) plays a crucial role in managing projects on specific accounts and serving as a key contact between the agency and clients. Alongside the Account Supervisor/Director, the AE manages the project management process through Creative and Production to deliver high-quality work in the fastest and most cost-effective manner.

  • Client Relationship Management:
    • Keep clients informed about all projects.
    • Ensure all client requests are met in a timely and service-oriented manner.
    • Assist in soliciting the client's perspective on key measures of success.
    • Keep all agency departments informed on client/account developments.
    • Stay up-to-date with client industry developments and competition.
    • Conduct and analyze competitive communication and prepare draft client documents for review.

Project Management:

  • Keep the Account Supervisor/Director informed about project status.
  • Develop internal briefing documents for review by senior account team members.
  • Manage all day-to-day account activities, internal and external.
  • Participate in creative development of projects.
  • Assume responsibility for execution and operational aspects of projects.
  • Prepare specific project documents.
  • Review all creative/production material at every stage.
  • Manage all estimates from preparation to client approval.
  • Manage and/or assist account team members, and assist on other accounts.

Administrative Responsibilities:

  • Set up and maintain account administration tools & materials: central files/server, reference materials, etc.
  • Organize weekly status meetings/update documents relevant to status meetings.
  • Review status of estimates and dockets.
  • Understand financial terminology and factors that can impact a project budget.
  • Draft agendas for client meetings.
Required Skills and Qualifications

To be successful in this role, you will need:

  • A completed degree preferably in Advertising, Marketing, or Communications.
  • At least 1-2 years of experience in an account management / agency role.
  • Demonstrated interest and passion for communications/relationship marketing/digital.

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