Event Supervisor

4 weeks ago

Banff, Alberta, Canada Banff & Lake Louise Tourism Full time
Join Our Team as an Event Supervisor

Are you passionate about delivering exceptional experiences in a dynamic and fast-paced environment? Do you have a knack for leading teams and ensuring seamless event execution? We're seeking an experienced Event Supervisor to join our team at Banff & Lake Louise Tourism.

About the Role

As an Event Supervisor, you will be responsible for empowering and supporting a team of event staff during the on-site execution of Christmas and SnowDays events. You will work closely with the Manager, Events, to support the continued development of the overall site plan, associated logistics, and event elements.

Key Responsibilities
  • Foster a positive and enjoyable on-site shift experience and team culture for seasonal event staff.
  • Deploy and supervise event staff throughout the event to ensure effective execution of the event plan.
  • Oversee event operations, including event staff shift rotation, daily site setup/teardown, guest registration, check-in, and special event activities.
  • Ensure on-site surveying by event staff is conducted accurately and efficiently.
  • Provide nightly/daily reports to the Manager, Events, and third-party production contractors.
  • Stay abreast of relevant destination information, such as other ongoing events, activities, or important information to communicate with event staff and guests.
  • Adhere to all Town of Banff and Parks Canada special event policies and permit requirements.
  • Report any challenges or concerns to Manager, Events, with proposed or actioned solutions.
  • Act always in the best interests of BLLT, in an ethical and honest manner, and in full compliance with the policies of BLLT.
Requirements
  • Experience managing event sites (one or multiple at one time) is an asset.
  • Ability to work outdoors in various winter weather conditions while standing and/or walking for the duration of the shift.
  • Ability to lift items such as fire pits, tables, and sign frames.
  • Ability to stand and walk for the duration of a shift.
  • Detail-oriented with a focus on executing the event as planned with minimal supervision.
  • Willingness to work irregular hours, weekends, and/or statutory holidays and provincial/territorial holidays, when required.
  • Experience with SimpleTix or other ticketing platforms is an asset.
  • First Aid & CPR certified is an asset. First Aid training will be provided and required.
  • Bilingual – Fluent in French (written/verbal) is an asset.
What We Offer

Seasonal employment agreements can range from mid-November to early February, dependent on your availability. We encourage you to visit our careers page on our website to learn more about the position.

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