Technical IT Support Specialist with Excellent Communication Skills

1 week ago


Toronto, Ontario, Canada Ontario Inc. Full time
Job Description

We are seeking a highly skilled Technical IT Support Specialist to join our team at Ontario Inc. in Canada. This is a full-time position offering a competitive salary and excellent benefits package.

Key Responsibilities:
  • Provide Technical Assistance: Offer technical support to users experiencing difficulties with computer systems, networks, and software.
  • Network Administration: Give access to computer networks, report on system performance, and participate in redesigning applications and other software.
  • User Training: Provide advice and training to users in response to identified difficulties, collect and maintain problems and solutions log for use by other analysts.
  • Servicing Equipment: Set up equipment for employee use, ensuring proper installation of cables, operating systems, or software.
  • Web-Server Management: Perform backup and recovery operations.
Requirements:
  • Education: College, CEGEP, or non-university certificate/diploma from a 3-month to less than 1-year program.
  • Experience: 1 year to less than 2 years of experience in a related field.
  • Language: Fluent in English.
  • Work Hours: 32-40 hours per week.
Benefits:
  • Competitive Salary: $65,000 - $85,000 per annum based on experience.
  • Excellent Benefits Package: Including health, dental, and vision insurance, as well as a generous retirement plan.


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