Sales Representative

1 month ago


Newmarket, Ontario, Canada Rogers Communications Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Associate to join our retail team at Rogers Communications. As a Sales Associate, you will be responsible for providing exceptional customer service, building rapport with customers, and matching them to Rogers and Fido brand products that meet their needs.

Key Responsibilities
  • Tailor solutions to customers' needs by building rapport and understanding their requirements.
  • Identify opportunities to sell Rogers and Fido branded products, including wireless, cable, hi-speed internet, home phone, and Rogers Mastercard.
  • Drive sales through engagement with existing customers by calling and texting to promote Rogers and Fido branded products.
  • Represent the Rogers and Fido brands in-store and at local community events.
Requirements
  • Interpersonal and communication skills to build rapport with customers and team members.
  • Demonstrated commitment to providing positive customer interactions through understanding and meeting customer needs.
  • Adaptability to respond to changes in the store environment to meet customer and business needs.
  • Experience navigating multiple tasks and efficient workflows while providing consistent customer service.
  • Critical thinking to navigate and find solutions for unexpected situations.
What We Offer

We offer a competitive compensation package, including uncapped earning potential, employee discounts, and a comprehensive benefits program. We also provide opportunities for career growth and development, including training and mentorship programs.

Why Join Us

At Rogers Communications, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone. We are committed to diversity and inclusion, and we welcome applications from candidates who share our values.


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