Logistics Operations Specialist
4 weeks ago
Unlock Your Potential
As a Logistics Operations Specialist at C.H. Robinson, you will be the driving force behind our customers' transportation needs. With a laser-sharp focus on data integrity and a passion for execution, you will leverage our proven processes and industry-leading technology platform to skyrocket your clients' business.
Your Key Responsibilities
- Manage shipment lifecycles by creating and activating shipments, building and assigning loads, scheduling, tracking and tracing orders, and documenting events and invoices
- Master and leverage C.H. Robinson's global technology platform, Navisphere, to validate and ensure the accuracy of load data
- Foster meaningful connections with customers via phone and computer interaction 7-8 hours per day
- Provide open, timely communication to ensure that customers know they're your priority every step of the way
- Monitor task boards and assigned email accounts to respond to customer and carrier requests
What We're Looking For
- High school degree or GED equivalent
- Previous customer service experience
- Proficiency in both English and French (written and spoken)
Grow Your Best Self Here
Your total wellbeing is the foundation of our business. We invest in your professional growth and development, and our benefits support your financial, family and personal goals. We provide top-tier benefits that matter to you most, including medical, dental, vision, life and disability insurance, prescription drug coverage, RRSP with 5% company matching, employee stock purchase plan, and a broad range of career development, networking, and team-building opportunities.
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