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Restaurant Operations Manager

2 months ago


Sudbury, Ontario, Canada Red Swan Pizza Full time
Restaurant Manager Job Description

We are seeking a highly skilled and experienced Restaurant Manager to join our team at Red Swan Pizza. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our food and beverage offerings meet the highest standards.

Key Responsibilities
  • Leadership and Management
    • Lead and manage a team of servers, bartenders, and kitchen staff to ensure excellent customer service and efficient operations.
    • Conduct performance reviews and provide feedback to team members to improve their skills and performance.
  • Operations and Logistics
    • Develop and implement operational procedures to ensure smooth day-to-day operations.
    • Negotiate with suppliers to secure the best prices for food and other supplies.
    • Manage inventory and maintain a clean and organized kitchen and dining area.
  • Customer Service
    • Ensure that all customers receive exceptional service and that their needs are met.
    • Address customer complaints and concerns in a professional and timely manner.
  • Marketing and Sales
    • Participate in marketing plans and implementation to increase sales and customer engagement.
    • Negotiate with clients for catering or use of facilities.
Requirements
  • Education
    • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.
  • Experience
    • 1 year to less than 2 years of experience in a restaurant management role.
  • Skills
    • Excellent leadership and management skills.
    • Strong communication and interpersonal skills.
    • Ability to work in a fast-paced environment and under pressure.
    • Physical stamina to stand for extended periods and lift heavy objects.
Working Conditions

The Restaurant Manager will work in a fast-paced environment with a high level of physical activity. The ability to work under pressure and maintain a high level of accuracy and attention to detail is essential.

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced Restaurant Manager looking for a new challenge, please submit your application.