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Customer Service Ambassador
1 month ago
Customer Service Ambassador
This role is open to applicants residing in the Niagara region.
As a Customer Service Ambassador, you will be working in-office for 9 months, then will have the option to work hybrid.
Key Responsibilities:
- Support eCommerce customers with their inquiries for various online platforms.
- Communicate with customers over phone, email, and chat.
- Respond to a wide variety of requests from customers, including dispatching service providers and general inquiries.
What You'll Do:
- Address inbound calls from retail customers and affiliated programs.
- Cross-sell and up-sell products to customers.
