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Global Delivery Specialist

2 months ago


Markham, Ontario, Canada IBM Full time

Job Summary

As a Senior Delivery Expert at IBM, you will play a critical role in delivering world-class services to our clients. You will be responsible for designing and implementing IBM Geographically Dispersed Parallel Sysplex (GDPS) solutions, which are a collection of system recovery offerings on the IBM Z platform.

Key Responsibilities

  • Design and customize NetView automation, REXX, and JCL to support IBM GDPS environments.
  • Assist with customer GDPS deployment testing.
  • Provide technical guidance and skills transfer to customer personnel for GDPS-related topics.
  • Produce planning and implementation reports and documentation.
  • Install, configure, test, and maintain IBM Z operating system, subsystem, and related Z software.
  • Perform other technical tasks as necessary to accomplish successful customer outcomes.

Requirements

  • Strong knowledge of the IBM Systems Z hardware and software ecosystem, focusing on IBM Geographically Dispersed Parallel Sysplex (GDPS).
  • z/OS, Parallel Sysplex, Networking, and Automation skills.
  • Ability to work with customers and IBM Sales and Business Partners to position, scope, and deliver IBM GDPS solutions.
  • Strong background in executive consulting or technical sales and knowledge of IBM's GDPS portfolio.

Preferred Technical and Professional Expertise

  • z/OS High Availability technology and capabilities, including Parallel Sysplex (e.g., GRS, Coupling Facilities, and Sysplex Failure Management).
  • z/VM system programming or Linux on z Systems administration.
  • Copy Services technology, including Metro Mirror, Global Mirror, and z/OS Global Mirror (plus FlashCopy Software replication).
  • Successful delivery of IBM Z projects and/or architecting and planning infrastructures for customer data centers.
  • Customer or executive-facing communications, requirements analysis, documentation, and report presentations.
  • Networking skills, especially TCP/IP knowledge.
  • Tivoli System Automation and/or NetView.
  • Ability to lead customer technical workshops with up to 20+ people.